Business Analysis Certification Practice Test 2025 – All-in-One Resource to Master Your Exam Success!

Question: 1 / 400

During a project, what is the best next step for a BA when uncovering a workflow with potential impacts on another team?

Present the findings only to the impacted team.

Continue the project as initially defined.

Review the effort and impacts with the service team, aligning requirements across teams.

Choosing to review the effort and impacts with the service team while aligning requirements across teams is a sound strategy for several reasons. This approach promotes collaboration and ensures that all stakeholders are on the same page regarding the potential changes to the workflow. By consulting with the service team, the business analyst fosters a cooperative environment where insights can be shared, and concerns can be addressed early in the process.

This step also aids in identifying any additional requirements that may not have been considered initially, ultimately leading to more robust and cohesive project outcomes. Engaging the service team allows for a comprehensive understanding of how the changes may affect their operations, and it helps in crafting solutions that account for their needs and challenges. This proactive alignment is crucial in minimizing disruptions and resistance later in the project.

Overall, the choice to align requirements across teams reflects best practices in business analysis, emphasizing communication, collaboration, and a holistic approach to change management.

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Inform the sales director to address service impacts later.

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