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What is typically included in a business process map?

Only financial metrics

Steps in the process and who does what

A business process map typically includes the steps in the process along with the roles and responsibilities of individuals or teams involved. This graphical representation of a business process allows stakeholders to visualize the workflow, understand each step, and identify who is responsible for specific tasks.

In essence, it breaks down the sequence of actions and decisions that occur within a process, making it easier to analyze for efficiency, improvements, or potential bottlenecks. By clearly showing the interactions and flow of information among various participants, it provides a comprehensive understanding of how a particular process operates.

While aspects such as financial metrics, market analysis data, and customer feedback summaries may be valuable in different contexts, they do not provide a structured view of the actual steps and responsibilities inherent in a process, which is the primary purpose of a business process map.

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Market analysis data

Customer feedback summaries

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